LendInvest is a non-bank mortgage lender in the UK and is a property lending and investing platform. Officeology has been supplying lendinvest with a franking machine since 2015. They were unhappy with their coffee machine as it was old and inefficient. They also had no contact with their supplier for service and support. We helped arrange for the manufacturer to service the machine as a gesture of goodwill, but after inspection, it became apparent that a replacement was required.

Our happy customers


The initial goal was to save staff money on their daily coffee trips, as well as reduce the use of non recyclable coffee cups. After meeting with the lendinvest team and discussing their requirements. We looked at a coffee machine with higher capacity and increased functionality, with a more premium feel. They opted for the Franke SB1200, which serves around 250 cups a day. The machine has a built-in dual milk fridge with no possibility of cross-contamination, so the office can enjoy both dairy and non-dairy drinks. The large screen makes it easy for the newest of team members to use it without getting ‘overwhelmed’ or needing guidance and the variety of coffee styles means it caters to the coffee novices to the coffee connoisseurs within the office. The Franke SB1200 also has two bean grinders which provide both caffeinated and decaffeinated coffee beans and holds hot chocolate powder, which caters to all tastes in the office. We provided them with a monthly coffee bean and hot chocolate subscription. It was customised to their taste and consumption. The machine even has an automatic cleaning function, which saves time and ensures the machine remains efficient. Their previous machine was not leased so whenever there was an issue it was a headache to resolve the issue, now having it on a lease it’s more reassuring.


We faced a few challenges that resulted in a delay in the installation which was out of our control, but it was resolved swiftly and they were very pleased with the coffee machine. On the first day alone ‘FRANK’ went through 8 pints of milk in 4 hours. To date he has made 3468 drinks (April to July), safe to say he is a hit. The coffee bean subscription saves them the hassle of having to search and order coffee for the office, making the solution seamless.

Here are the comments from Megan, the office manager:

You have made implementing something new into a busy office a lot less stressful. Knowing that when I have an issue I speak to someone I know and in return knows my office dynamics, you dealing with the main supplier has saved me time and tolerance. You are responsive when I need something last minute, which I truly value as a supplier.

Products & services we provided

Machines &

Why work with Officeology?

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What our customers say about us

I have used officeology at our practice and can honestly say they are fantastic. Great equipment works perfectly. Farhan is my superstar always there when i need him and always... read more

Sophie Mullins Avatar Sophie Mullins
27th July 2023

Thank you Raman, Paul and the rest of the team! Their proactive nature, politeness, thoroughness, and responsiveness make them a great choice. I wholeheartedly recommend them to fellow IT... read more

George Ioannidis Fitanidis Avatar George Ioannidis Fitanidis
29th June 2023

Raman is always helpful with whatever is needed, small or large, it makes no difference, could not be happier with the the service.

Richard Maysey Avatar Richard Maysey
16th June 2023

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