Telephony & Business Phone Systems

Improved speeds
Customised call & data plans
Significantly reduce costs
Enhanced remote working

Telephony & business phone systems

As a business owner, no matter how big or small your business may be, your office phone system is essential for effective communication. Our team is on hand to help whether you’re installing a telephony service and broadband for a new business, or you’re upgrading your current system to a more modern solution, such as voice over IP (VoIP). VoIP or cloud telephony uses an internet connection for your business to send and receive calls in a digital format – this makes the call quality higher and more consistent.

Choosing which telephony solution, network and provider is right for your business can be a daunting task. Luckily, Officeology is here to walk you through the options available and make sure you get the best system for your business at the best tariffs on the market.

Benefits of working with Officeology for telephony services

Our happy customers

Telephony & business telecoms solutions

With the Big Analogue Switch-Off happening in 2025, it’s more important than ever to update your traditional landline to a cloud-based telephony system. VoIP business phone systems are designed to save your business both time and money while improving call quality and providing advanced features so your business can run more efficiently.

For startup businesses, VoIP will offer the flexibility, speed and reliability needed to evolve and grow. Small and medium businesses will benefit from VoIP’s ability to handle multiple calls across the country with auto-attendant features, call forwarding, recording and call-to-email transcriptions. For larger corporations, VoIP will be able to handle global calls and seamless integrations without having to worry about loss of connectivity or slow speeds.

Dialing a telephone in the office

With business VoIP phone systems, you can expect the following benefits:

  • Make and receive phone calls on the go rather than being tied to your desk. VoIP phone solutions can be installed on business mobiles, laptops and tablets, which is ideal for remote workers or salespeople who travel to meetings frequently.
  • Easy to use and upgrade whenever you need, which means you’ll no longer have to wait for an engineer to make changes or experience downtime. The interface is designed to be as user-friendly as possible, so even the most technologically challenged won’t struggle.
  • All of your business contacts and details will be in one place, making it quick, easy and effortless to pull up all the information you need before a call, rather than searching endlessly through papers and call notes. You can even share contacts between co-workers, so everyone has client numbers at their fingertips.

VoIP and cloud-based telephony solutions are the way forward for businesses. As telephony experts, we can also offer the following telephony services:

  • Business phone systems
  • Business broadband
  • Business mobile
  • Unified communications
  • Cloud contact centres.

With Officeology, not only will we help you choose the right solution for your business and help with the installation process, but, when you opt for one of our bespoke phone and broadband services, we’ll also assign you a dedicated account manager who’ll provide ongoing support whenever you need.

Businesswoman chat on mobile phone

Telephony features

Telephony frequently asked questions

When it comes to choosing a business phone system, there are several factors you should consider. Firstly, identify what currently works and doesn’t work with your current system and write down the essential features. Think about the costs and compare the features and prices of several phone systems. Ensure you have a reliable internet connection. And, lastly, speak to your employees for their opinions, recommendations and must-have features that will make their working lives easier.

A VoIP phone system uses an internet connection to make and receive calls. This system can be used like a regular analogue system (which will be obsolete by 2025) but includes greater functions to help the overall efficiency and communications of your business.

Depending on your existing internet connection, VoIP phone systems are among the most reliable. If you have a strong and stable broadband connection, you won’t face any issues with calls dropping or low quality.

What our customers say about us

I have used officeology at our practice and can honestly say they are fantastic. Great equipment works perfectly. Farhan is my superstar always there when i need him and always... read more

Sophie Mullins Avatar Sophie Mullins
27th July 2023

Thank you Raman, Paul and the rest of the team! Their proactive nature, politeness, thoroughness, and responsiveness make them a great choice. I wholeheartedly recommend them to fellow IT... read more

George Ioannidis Fitanidis Avatar George Ioannidis Fitanidis
29th June 2023

Raman is always helpful with whatever is needed, small or large, it makes no difference, could not be happier with the the service.

Richard Maysey Avatar Richard Maysey
16th June 2023

Let us help

Whatever your phone and broadband needs, we’ll get a system in place that means you don’t have to worry about downtime or unexpected phone bills. Call or email us today and one of our team will be on hand to get the ball rolling.

  • Improved Speeds
  • Significantly Reduce Costs
  • Customised Call and Data Plans
  • Enhanced Remote Working.

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