VoIP Business Phone Systems

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Your VoIP communication system

Officeology partner with 3CX to offer a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers – anywhere, anytime. 

You can trial a fully equipped 3CX System today!

3CX Gold Partner

Benefits of working with Officeology for VoIP

Our happy customers

VoIP for business

Officeology enables you to take your extension with you wherever you go. With apps for Android, iOS, web browsers and Windows, you are guaranteed to be kept in the loop, always and everywhere. What’s more, customers can instantly reach you directly from your website with the Officeology 3CX Live Chat, Facebook and WhatsApp integration.

You can trial a fully equipped Officeology 3CX System today! Our team will gladly give you a quick demo and answer any questions!

Officeology 3CX VoIP solutions

  • Make and take calls from anywhere
  • Video Conferencing
  • Instant Messaging and Chat
  • Answer WhatsApp messages
  • Conference Calls
  • Free VoIP calls with your smartphone
  • Encrypted and Secure
  • Work from anywhere – multifunctional web app with inclusive UC features
  • Call from your browser, control your IP phone or smartphone
  • Answer customer queries from live chat, WhatsApp and SMS from one interface
  • Video conferencing at the click of a button
  • Native Desktop App for calls
  • Launch calls directly from your CRM
  • Integrate seamlessly with Microsoft 365
  • View the status of your colleagues
  • Chat with your customers on your website
  • Create Chat queues
  • Answer from your webclient or App
  • Transfer chats to other team members
  • Elevate a chat to a call or a video with a click
  • Chat reporting available
  • Chat monitoring feature for Managers!
  • Integrate with your FB business page – All Messages are sent to your web client
  • Agents can answer customer queries without having access to Facebook
  • Forward to a queue with multiple agents
  • Chat reports available per agent and queue
  • Manage WhatsApp messages directly from one platform
  • Messages are logged, to ensure no response violates company policies
  • Staff do not need to give out their personal WhatsApp numbers
  • Chat conversations are logged centrally
  • WhatsApp messages can be sent to a queue of agents to share the load
  • Send SMS / MMS to your customers
  • Route SMS to multiple agents so no message goes unanswered
  • Keep personal mobile numbers private
  • Free for up to 250 participants
  • Initiate with a single click
  • Video conference dial-in
  • Create as a conference or a webinar
  • Remote control assistance for quick & easy troubleshooting
  • Pre-upload PDFs before meetings
  • Includes a whiteboard
  • Share your screen
  • Polling tool
  • Record your videos
  • Includes chat

Officeology 3CX VoIP features

Officeology 3CX VoIP frequently asked questions

With Officeology 3CX you get advanced call centre features. Increase your customer service, sales, boost productivity and offer support with 3CX’s contact centre technology.

  • Switchboard and wallboard
  • Call Centre Reporting – user activity, team queue, SLA and more!
  • Queue Strategies and real-time statistics – round robin, hunt by threes and more
  • Call & Chat Monitoring available for Managers
  • Integration with Microsoft 365
  • CRM integration with popular CRMs – Salesforce, Freshdesk and more
  • 3CX CRM API to develop your own CRM integration
  • Call Recordings
  • Hot Desking
  • Create your own call flows with 3CX CFD

With Officeology 3CX, your ongoing telco costs will be reduced significantly.

  • Decrease your Phone Bill by up to 80%
  • Licensing based on number of simultaneous calls and not extensions
  • Make free interoffice calls and branch calls
  • Free calls to remote workers with web client and iOS / Android apps
  • Use prominent SIP trunks to reduce outbound call charges
  • Eliminate 800 number phone bills with WebRTC integration
  • Use International DIDs & IP Telephony so customers can call in at competitive rates

When it comes to VoIP security, Officeology 3CX sets the standard. 3CX’s inbuilt security features have been exclusively developed to protect your PBX system from attacks.

  • Increased secure web server configuration
  • Automatic detection & blacklisting of SIP attack tools
  • Global IP Blocklist automatically updated for participating PBXs
  • Traffic to 3CX apps is encrypted via the 3CX Tunnel
  • Voice traffic is encrypted via SRTP
  • Automatic generation and management of SSL certs
  • Qualys labs A+ rating and Immunilabs A Rating
  • Automatic failover for instant backup
  • Encryption between browser and the website ensured via HTTPS
  • Limit access to 3CX management console based on IP

What our customers say about us

Google reviews

Raman gave me fantastic service today she was efficient and quick assessing my needs and was really friendly all through my interaction. I will more people were like her 🙂

Zoe Rose Avatar Zoe Rose
5th August 2026

Problem Support for Franking Machine error. Agent (Raman Sandhu) was very helpful and resolved the error we had on our Franking machine. Very impressed with speed and solution. Happy Customer.

Lawrence Levine Avatar Lawrence Levine
28th July 2026

Really happy to work with Officeology. Very efficient when we need them and call back very quickly. Special thanks to Raman and Kieran as they are the 2 people I... read more

Christelle Gosalbes Avatar Christelle Gosalbes
16th July 2026

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