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Home » Our Case Studies » The Office Group







































We advised them that with the upcoming PSTN switch-off in 2027, they would benefit from cloud-hosted telephony. The PSTN switch-off stands for the Public Switch Telephone Network, where every phone line in the UK will have moved to a fully digital network that uses the internet. The switch-off will take place in December 2027, so it is critical to upgrade as soon as possible. We also recommended Wifi Repeaters which transmit signals over larger distances which ensures they would have a strong connection in all rooms.


We provided them with a brand new and future-proof cloud-based phone system with the ability to access from anywhere. This means they have the ability to make and receive calls from a range of devices while presenting the practice number, rather than their own. This also included an easy-to-use interface on mobile, call recording, pre-recorded menu system, enabling hybrid working and transfers and putting people on hold seamlessly. We also provided a brand new fibre internet connection into the premises with speeds of 330 Mbps and Wifi repeaters set up in the premises so that all rooms and areas will have stable internet accessibility.
A comment from the practice manager:
I had a great experience with Officeology from start to finish. Talia and Farhan especially go that extra mile for you even if I call them now they are so helpful and nothing is too much for them. I would highly recommend Officeology and the team.
✓ Office experts promoting a healthier & more efficient workplace
✓ A wide range of office solutions
✓ Experience helping businesses of all sizes
✓ Serving businesses across the UK
✓ Established relationships with trusted suppliers

Dot Dot Dot Property have partnered with Officeology to provide and maintain our telephone system for a number of years, and we have found the service very reliable. The team... read more are always on hand and quick to respond should we need assistance, and the tech support provided to us, particularly from Kieran, has been exceptional. We are currently revisiting how we manage our phone system, in order to provide an improved service to our guardians and other callers, and the support throughout this process from Officeology has been excellent.
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