Wimbledon Dental & Implant Centre – Case Study


When Wimbledon Dental and Implant Centre reached out to us they had 1 phone line, a PBX system, and internet which did not work in 2 rooms. They could not even hold or transfer in their system. This seriously impacted their operations and their customer service.

Our happy customers


We advised them that with the upcoming PSTN switch-off in 2025, they would benefit from cloud-hosted telephony. The PSTN switch-off stands for the Public Switch Telephone Network, where every phone line in the UK will have moved to a fully digital network that uses the internet. The switch-off will take place in December 2025, so it is critical to upgrade as soon as possible. We also recommended Wifi Repeaters which transmit signals over larger distances which ensures they would have a strong connection in all rooms.


We provided them with a brand new and future-proof cloud-based phone system with the ability to access from anywhere. This means they have the ability to make and receive calls from a range of devices while presenting the practice number, rather than their own. This also included an easy-to-use interface on mobile, call recording, pre-recorded menu system, enabling hybrid working and transfers and putting people on hold seamlessly. We also provided a brand new fibre internet connection into the premises with speeds of 330 Mbps and Wifi repeaters set up in the premises so that all rooms and areas will have stable internet accessibility.

A comment from the practice manager:

I had a great experience with Officeology from start to finish. Talia and Farhan especially go that extra mile for you even if I call them now they are so helpful and nothing is too much for them. I would highly recommend Officeology and the team.

Products & services we provided

Telephony &
Phone Systems

Why work with Officeology?

✓ Office experts promoting a healthier & more efficient workplace

✓ A wide range of office solutions

✓ Experience helping businesses of all sizes

✓ Serving businesses across the UK

✓ Established relationships with trusted suppliers

What our customers say about us

I have used officeology at our practice and can honestly say they are fantastic. Great equipment works perfectly. Farhan is my superstar always there when i need him and always... read more

Sophie Mullins Avatar Sophie Mullins
27th July 2023

Thank you Raman, Paul and the rest of the team! Their proactive nature, politeness, thoroughness, and responsiveness make them a great choice. I wholeheartedly recommend them to fellow IT... read more

George Ioannidis Fitanidis Avatar George Ioannidis Fitanidis
29th June 2023

Raman is always helpful with whatever is needed, small or large, it makes no difference, could not be happier with the the service.

Richard Maysey Avatar Richard Maysey
16th June 2023

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